PT Indoturbine and Solar Turbines maintain a strong field service organization to provide customer support for operation and maintenance of Solar turbo-machinery installations in Indonesia.

Solar trained technical specialists are available to our customers for installation, commissioning, start-up, operations and maintenance of Solar turbo-machinery equipments and related balance-of-plants.

Currently PT Indoturbine and Solar Turbines employ 16 full-time National and Expatriate Service Personnel based in Indonesia comprising of 14 Field Service Engineers, 1 Engineering Specialist, and 1 Service Manager.

In addition to the service organization based in Indonesia, Solar maintains more that 10 full-time Service Engineers in Singapore to provide back-up support for Indonesia and other ASEAN countries.

Solar Field Service Engineers are highly trained and capable of providing the following services:

• Equipment Installations
• Equipment Start-up and Commissioning
• Equipment Performance and Evaluation Tests
• System Calibration and Trouble Shooting
• Gas Compressor Restaging
• Contract Maintenance Program
• On-site Personnel Training

SPARE PART STOCK

PT Indoturbine/Solar maintains US $ 3,500,000 inventory of component parts and consumables in Jakarta and Bandung to support customer operations.

The Solar Parts Depots are fully staffed with highly qualified personnel to ensure prompt parts delivery.

Replacement parts, including complete engine assemblies and other major components are available for immediate shipment to fulfill customer operational requirements.

In addition, Solar maintain a Central Parts Depot in Singapore to support Solar customers in the ASEAN Countries including Indonesia. Singapore Parts Depot capabilities are as follows:

1. Depot Support Level:
   • Total Line Items 2,500 - 3,000
   • Total Items 10,000 - 12,000
   • Value of Inventory More than US$ 5,000,000
2. Depot Response Capability:
   • 24 hours/day Emergency shipments
   • 265 hours/year Emergency shipments
   • 90 days lead Routine restock requirements

ENGINE EXCHANGE PROGRAM

PT Indoturbine/Solar offers engine exchange program to minimize operation downtime in the event of engine overhaul or un-scheduled major repair.

A fleet of Solar Saturn, Centaur, Taurus, and Mars engines are available for rapid deployment to customer and quick field installation can be performed to ensure minimum operational interruptions.

Commonality of one customer Solar turbine installations with other customers operating in Indonesia and South East Asia will provide the customers with the benefit of economical Engine Exchange support.

BANDUNG OVERHAUL FACILITY

Since 1987, PT Indoturbine and Solar Turbines has developed the capability to perform turbine overhaul and compressor repair and re-staging services in Bandung , Indonesia, in cooperation with PT Nusantara Turbin dan Propulsi ( formerly IPTN/UMC ). All overhauls works are fully supervised and certified by Solar under Technology Transfer Agreement. Overhaul works performed in Bandung use Solar certified parts only and overhauled engines are fully tested utilizing Solar designed test cell and carry Solar OEM Overhaul Warranty.


Solar in-country overhaul will provide customers with the following advantages:

• Ability to take active participation in the overhaul works
• Better understanding and surveillance of overhaul procedures
• Inspection of engine during disposition
• Easier access to the overhaul works being performed
• Easy witnessing of engine testing
• Reduce turn-around time for overhaul

TECHNICAL TRAINING

PT. Indoturbine / Solar Turbines Incorporated offers technical instruction ranging from classroom courses to performance-based practical training conducted by veteran technical instructors.

Solar's Video Communication Studio produces high quality video-cassette learning programs for self-paced, individual study. Solar courses range from basic operating and maintenance procedures to specialized engineering-level seminars.

Technical training provided by Solar is designed for results and based on clearly defined objectives and achievable performance levels. The curriculum for each course is carefully structured to provide the optimum balance between academic theories and practical hands-on experienced.

Methodology includes appropriate in-progress assessment of student perception and post-instructional testing and evaluation.

Solar's technical training experience spends more than 20 years and is unequalled in the industry. More than 16,000 technicians and engineers have completed course conducted by Solar's professionally trained and technically experienced instructors.

Knowledge and skills gained from these courses have enable those students to keep the reliability of their turbine package up and maintenance costs down. The following statistics attest to Solar's dedication to the training and technical development of the customer operating and maintenance personnel.

Solar's worldwide training organization includes instructional psychologists, designers and technologists as well as experienced professional instructors.

The Video Production Studio produces broadcast quality training programs for self-study and reinforcement in instructor-led courses.

The objective of every Solar training course is to assist our customers in maximizing equipment availability and performance while minimizing the cost of ownership through proper and effective training of technical personnel.

Our Regional Training Coordinator is available to consult with the customer's Technical and Training Staff to design a program tailored to the needs and skills requirements of their operating and maintenance personnel.

SUMMARY

Solar's commitment to service our customers continuous after startup and commissioning of the turbine packages. An established service support organization offers a broad spectrum of support, including the following :

• Pre-commissioning preparation
• Commissioning supervisor
• Training of technical personnel
• Periodic inspection and maintenance
• Spare parts selection and monitoring
• Engine and Compressor overhaul and repair and/or exchange or major components
• Performance analysis
• Emergency maintenance, operating and training services
• Contract maintenance, operation and training services
• Technical consultation and assistance.

The service support staff is increased along with the increase in numbers of Solar units operating in the area. Parts stockings levels and other support functions are carefully maintained. The optimization of communication networks affords immediate access to our parts, service, repair, training and engineering support capabilities.

Recognizing that Indonesian customers have varying requirements and operating limitations, we are prepared to negotiate contracts covering any scope of our technical services from routine inspection and / or maintenance to all operation, maintenance and personnel training.